Fireplace Blog is committed to protecting your privacy. We do not sell, trade or rent personal information with anyone. Any personal information that we collect is used only to make shopping on our site possible. When an order is placed, we collect basic information including your name, billing and shipping addresses, phone, email address and credit card information. We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with certain required entities such as the freight company strictly as required to process and ship your order.

Security

We take every step necessary to ensure that all personal information, including credit card information is secure and protected on our website. Personal information provided on the Web Site and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters “http” in the URL change to “https,” the “s” indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you’re about to enter a secure area. This web site employs security via an SSL digital certificate to ensure data communications are secure with 128 bit encryption technology. Our systems exceed industry standards for the protection of credit card data. Security features include the encryption of sensitive data transmissions, multiple firewalls and access restrictions to hardware equipment storing credit card data. All credit card information is removed and deleted after your transaction is complete. We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping with us. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

You may also purchase merchandise over the phone by calling our customer service department.

If you have questions, please contact us:

Email: info@FireplaceBlogs.com